When trying to integrate with prisma SD-WAN Cloudblade, "Integrate with Prisma SD-WAN" link is not displayed on panorama

When trying to integrate with prisma SD-WAN Cloudblade, "Integrate with Prisma SD-WAN" link is not displayed on panorama

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Created On 03/03/23 06:47 AM - Last Modified 02/29/24 00:13 AM


Symptom


  • Trying to Integrate Panorama with SD-WAN Cloudblade using Integrate with Prisma SD-WAN.  
  • When correctly configured, Cloud Services > Configuration > Service setup the option "Integrate with Prisma SD-WAN"  should be displayed as shown below.
Cloudblade Integration
 
  • This option is not displayed on Panorama
integration not seen
 
 
 

Environment


  • Panorama managed Prisma Access
  • Cloudblade (panorama managed) 3.1.5
  • Prisma SD-WAN

Cause


Need to explicitly set tenant name to cloudblade.
 

Resolution


  1. Explicitly set tenant name to Cloudblade under GUI: Panorama >Cloud Services ＞Service Setup  on Service Operations wizard
  2. Save the configuration.
 
Screenshot 2023-03-03 at 15.26.20.png
 
 
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