How to Use the New Get Help Journey

How to Use the New Get Help Journey

0
Created On 03/01/23 19:55 PM - Last Modified 03/08/23 21:46 PM


Objective


  • Palo Alto Networks has made new user interface changes for Get Help journey in CSP for easier navigation.
  • The interface consists of four key components/blocks:
    • Configuring a Feature
    • Administrative Tasks
    • Education and Certification
    • Resolving an Issue.
  • This article provides the Live Community Link for a step-by-step guide for navigating this new Get Help journey.


Environment


  • Palo Alto Products.
  • Any PAN-OS.
  • Customer Support Portal (CSP).
  • New Get Help Journey.


Procedure


Refer to the Live Article How To Use The New Get Help Journey which explains all the details.

Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kH9mCAE&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail