After upgrading to PAN 10.1.x, WF-500 stops sending snmp trap to to snmp server.

After upgrading to PAN 10.1.x, WF-500 stops sending snmp trap to to snmp server.

510
Created On 02/02/23 02:26 AM - Last Modified 05/28/25 21:14 PM


Symptom


  • After upgrading to PAN 10.1.x, WF-500 stops sending snmp trap to to snmp server.
  • snmp trap configuration is correct.
admin@WF-500# show | match Zabbix
set shared log-settings config match-list config-any send-snmptrap Zabbix
set shared log-settings system match-list system-informational send-snmptrap Zabbix
set shared log-settings system match-list system-low send-snmptrap Zabbix
set shared log-settings system match-list system-medium send-snmptrap Zabbix
set shared log-settings system match-list system-high send-snmptrap Zabbix
set shared log-settings system match-list system-critical send-snmptrap Zabbix
set shared log-settings snmptrap Zabbix version v2c server Zabbix manager 10.137.102.23
set shared log-settings snmptrap Zabbix version v2c server Zabbix community public
  • PAN OS v9.1.x works fine with same config.


Environment


  • Wildfire Appliance
  • PAN-OS 10.1.x.


Cause


Software issue.



Resolution


  1. The issue has been addressed under defect PAN-204420.
  2. The fix is applied available in PAN-OS versions 10.1.10, and 10.2.5.


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