Commit stuck at 70% after canceling commit process

Commit stuck at 70% after canceling commit process

8779
Created On 01/23/23 07:53 AM - Last Modified 06/11/24 02:54 AM


Symptom


  • Commit fails with messager “Error: failed to modify obj for phase1 push: TIMEOUT”
  • Commit could stuck at 70%
  • 'Pan-comm' process will keep crashing after each commit
  • Wildfire, dynamic update jobs install could fail due to auto commit of config failure.

Environment


  • Palo Alto Networks Firewall
  • Commit job
  • PAN-OS 9.1.14/10.1.6/10.2.2 or lower

Cause


Cancelled commit is not handled correctly.

Resolution


  1. Software fix via PAN-188338 is available in PAN-OS 9.1.15, 10.1.7, 10.2.3 and higher versions.
  2. The workaround is to Reboot firewall.
Other users also viewed:
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kGS9CAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Choose Language