一次性密码(OTP ) 升级后不工作PanoramaPAN-OS和云插件

一次性密码(OTP ) 升级后不工作PanoramaPAN-OS和云插件

20122
Created On 01/11/23 19:21 PM - Last Modified 08/17/23 06:36 AM


Symptom


  • 正在尝试连接Panorama到CDL升级到之后PAN-OS10.1.8 但出现错误:“无法验证帐户。 无法完成功能/许可证检查。”

    案例#02425400-Panorama -错误.png



Environment


  • VM-Panorama,
  • PAN-OS 10.1.8,
  • Panorama 云插件 3.1.2


Cause


这发生在Panorama无法用新证书替换其旧证书。 那时必须手动删除旧证书。

正如我们在下面所做的:

Panorama > request plugins cloud_services panorama-certificate delete 

 



Resolution


  1. 来自PanoramaCLI跑步
> delete license key *key
[ You may also delete ONLY the Coxtex Data Lake license key, i.e., Logging Service, instead of ALL licenses.] 

> request license fetch

> request plugins cloud_services panorama-certificate delete ←

> request plugins cloud_services panorama-certificate fetch debug yes otp xxxxxxxxxxxxxxxxxxxx
  1. 你得到OTP从:CSP (支持.paloaltonetworks.com )资产 >Cloud Services (映射到“右”Panorama ) >产生OTP> 复制OTP→ 命中进入]
    • 你应该看到“成功“在结束时CLI输出。
  2. 现在,如果你去Panorama>Cloud Services >地位。
案例#02425400-状态-B .png
  1. 你应该看到几乎所有的单选按钮都是绿色的
.案例#02425400-状态-A .png
 


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