Prisma Cloud : RQL in Investigation tab not getting generated for Read-Only User from Alerts Tab
418
Created On 01/09/23 02:22 AM - Last Modified 07/24/25 17:56 PM
Symptom
- A Read-Only User Role from Custom Permission Group wants to investigate an Alert.
- For the same, when the User clicks on Investigate button under the "Actions" section of the mentioned alert, it redirects to the Investigate tab.
GUI Path: Alerts > Alerts Overview
- However, no RQL is generated in the Investigate tab. for this user.
GUI Path: Investigate
Environment
- Prisma Cloud
- Read-Only User Role created from Custom Permission Group
Cause
- “Account Group Read Only” has “READ:RQL” permission but when we create the Custom Permission Group, only permission assigned will those selected in the screen.
- We don’t have an option to select “READ:RQL” role.
- Once GRBAC is enabled for all RQL modules, all Investigate page permissions will be copied over as is, to custom permission group.
- However, this use case with custom permission group is not supported as of today.
Resolution
- This is as per product design.
Additional Information
- This issue is only observed for Read-Only User role created from Custom Permission Group for Network Policies.