“由于设备更新导致内容版本不匹配”处于活动状态Firewall在HA一对
3801
Created On 01/05/23 20:08 PM - Last Modified 06/11/25 20:16 PM
Symptom
- “由于设备更新导致内容版本不匹配”在活动设备上出现,即使两个HA配对设备具有相同的App并安装了威胁和防病毒版本
- ha_agent.log/system日志中所有内容的不匹配/匹配日志,即使没有变化
mp ha_agent.log 2022-12-29 05:00:02 2022-12-29 05:00:02.236 -0500 HA peer URL Database set to Mismatch
mp ha_agent.log 2022-12-29 05:01:00 2022-12-29 05:01:00.349 -0500 HA peer Application Content set to Mismatch
mp ha_agent.log 2022-12-29 05:01:00 2022-12-29 05:01:00.351 -0500 HA peer Anti-Virus set to Mismatch
mp ha_agent.log 2022-12-29 05:01:00 2022-12-29 05:01:00.352 -0500 HA peer Threat Content set to Mismatch
mp ha_agent.log 2022-12-29 05:01:00 2022-12-29 05:01:00.355 -0500 HA peer IOT Content set to Match
- 活动设备“显示系统信息”
app-version: 8659-7774
app-release-date: 2022/12/28 20:24:22 EST
av-version: 4316-4829
av-release-date: 2023/01/02 07:26:39 EST
threat-version: 8659-7774
threat-release-date: 2022/12/28 20:24:22 EST
- 活动设备高可用性状态
Version Compatibility:
Software Version: Match
Application Content Compatibility: Mismatch <----
IOT Content Compatibility: Match
Anti-Virus Compatibility: Mismatch <-----
Threat Content Compatibility: Mismatch
VPN Client Software Compatibility: Match
- 被动设备“显示系统信息”
app-version: 8659-7774
app-release-date: 2022/12/28 20:24:22 EST
av-version: 4316-4829
av-release-date: 2023/01/02 07:26:39 EST
threat-version: 8659-7774
threat-release-date: 2022/12/28 20:24:22 EST
- 无源设备高可用性状态
Version Compatibility:
Software Version: Match
Application Content Compatibility: Match <---
IOT Content Compatibility: Match
Anti-Virus Compatibility: Match <---
Threat Content Compatibility: Match
VPN Client Software Compatibility: MatchEnvironment
- 帕洛阿尔托网络 Firewall
- PAN-OS 10.0.x, 10.1.x
- 升级自PAN-OS9.1.x 到 10.x
- HA 主动/被动或主动/主动
Cause
每次有内容更新时,sdb 节点都被标记为 none & modified
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.817 -0500 debug: ha_sysd_general_vers_string(src/ha_sysd_version.c:1829): Got new Application Content: 8659-7774; for local value
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.819 -0500 HA Group 1: Application Content version mismatch due to device update
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.820 -0500 HA peer Anti-Virus set to Mismatch
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.820 -0500 HA peer Threat Content set to Match
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.820 -0500 debug: ha_sysd_general_vers_string(src/ha_sysd_version.c:1829): Got new Threat Content: 8659-7774; for local value
mp ha_agent.log 2022-12-29 04:35:42 2022-12-29 04:35:42.821 -0500 HA Group 1: Threat Content version mismatch due to device updateResolution
- 观察到的不匹配/匹配日志是装饰性的,可以忽略。 功能没有问题(只是显示问题)
- 此问题已作为PAN-201721. 发布版本尚未确定
Additional Information
请参考PAN-201721