Applications are not showing up in security policy and application-group in Panorama

Applications are not showing up in security policy and application-group in Panorama

296
Created On 01/05/23 06:06 AM - Last Modified 11/12/25 23:48 PM


Symptom


  • Application are not loading in security policy.
  • Application lists shows up in php debug output but not visible in security policy.
  • In GUI ,enable the ACE :(Panorama-->Setup-->ACE-->Uncheck the Disable App-ID Cloud Engine)
image.png
  • Checked in the security policy and observed that the Application keep on loading no output 

image.png

  • Checked in the application groups and observed that the Application keep on loading no output 
image.png
  • But in the Application TAB observed that the Applications are showing up

image.png
 


Environment


  • Affected PAN-OS:- 10.1.6, 10.2.2


Cause


  • Content had some container Apps that did not have functions, for example "ace-test-container-long". UI was always expecting functions node for containers.


Resolution


  • Fix version:- 11.0.0, 10.2.4, 10.1.9



Additional Information


  •  PHP debug output shows completion of all the applications but they are never displayed

    <completion value="g-net-meetnow" type="predefined-application" vxpath="/config/predefined/application/entry[@name='g-net-meetnow']"/>
        <completion value="odnoklassniki-base" type="predefined-application" vxpath="/config/predefined/application/entry[@name='odnoklassniki-base']"/>
        <completion value="formsite-base" type="predefined-application" vxpath="../../../../../../../../../../../predefined/application/entry/@name"/>
      </completions></response>
    


Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kG4RCAU&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail