Autocommit fails due to app mismatch between content v1 vs content v2
1240
Created On 01/04/23 23:46 PM - Last Modified 06/25/25 02:44 AM
Symptom
- Have Base Image (10.0.1/10.0.0) with old content (eg. 8286-6150).
- Bootstrapped with the latest content (8309-6270).
- Autocommit fails due to app mismatch between content v1 vs content v2.
show jobs id 7
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2020/08/03 12:57:52 12:57:52 7 AutoCom FIN FAIL 12:58:18
Warnings:
Details:Error: Undefined application 'dingtalk-base'
(Module: device)
Commit failed
Failed to commit policy to device
Environment
- Palo Alto VM based Firewalls.
- PAN-OS 10.0.1.
- Content Update.
Cause
Autocommit fails due to app mismatch between content v1 vs content v2.
Resolution
Resolution:
- The issue is addressed in PAN-OS version 9.0.14, 9.1.7, 10.0.2 under PAN-154016 Refer PAN-OS 9.1.7 Addressed issues.
- Upgrade to the fixed codes should resolve the issue.
- Force Install the content.
- Use the CLI command ">request content upgrade install force yes version latest"