URL cloud not connected or could not elect a cloud after upgrade to 10.0.10

• System logs display the following error (show log system)

2022-05-11 10:02:58 medium   url-fil        cloud-e 0  CLOUD ELECTION: cannot elect a cloud
2022-05-11 10:02:58 high     url-fil        url-clo 0  CURL ERROR: Could not resolve host: serverlist.urlcloud.paloaltonetworks.com

• Devsrvr logs display the following error (less mp-log devsrvr.log)

  2022-05-11 10:04:00.477 -0400 URL https://serverlist3.urlcloud.paloaltonetworks.com/hello2 IP
  2022-05-11 10:04:00.477 -0400 Source IP 10.64.120.7
  2022-05-11 10:04:00.477 -0400 name lookup time 0.000000 second
  2022-05-11 10:04:00.477 -0400 connect time 0.000000 second
  2022-05-11 10:04:00.477 -0400 2022-05-11 10:04:00.477 -0400 ssl connect time 0.000000 second
  2022-05-11 10:04:00.477 -0400 total time 0.000128 second
  Warning:  pan_cloud_agent_collect_cloud_info_cb(pan_cloud_agent_connect.c:1814): cloud elect connection close

  Packet capture:

  

• PAN-OS - 10.0.10
• Plateform - PA-5250

• Lost connection to xxxx.urlcloud.paloaltonetworks.com with CURL ERROR
• devsrvr not able to resolve URL cloud
• "URL Update" doesn't support IPv6

1. The issue is fixed under defect PAN-193818.
2. Fixed versions are 10.2.3, 10.0.12 and 10.1.9
3. Upgrade to the fixed versions will resolve the issue.