Web 服务器和 l3svc 进程已退出
8530
Created On 12/30/22 18:07 PM - Last Modified 04/15/25 21:35 PM
Symptom
- GUI 但是无法访问CLI工作正常。
- 检查 show system software status 的输出后，我们可以看到以下内容：
103836.747: admin@TOK-NFW-04(passive)> show system software status
103837.589: Slot 1, Role mp
103837.589: ----------------------------------------
103837.589:
103837.589: Type Name State Info
103837.589: Group all running
103837.591: Process ikemgr running (pid: 4546)
103837.591: Process keymgr running (pid: 4550)
103837.592: Process l2ctrl running (pid: 4553)
103837.592: Process l3svc scheduling (pid: -1) - Requires websrvr running<<<<<<<<<<<<<<
103837.592: Process logrcvr running (pid: 4548)
103839.165: Process useridd running (pid: 4466)
103839.165: Process varrcvr running (pid: 4552)
103839.165: Process web_backend running (pid: 4541)
103839.165: Process websrvr stopped (pid: -1) - Exit Code: 1<<<<<<<<<<<<<<<<<<Environment
- 帕洛阿尔托防火墙或 Panorama
- 支持的 PAN-OS
Cause
这通常是由于在导入证书并将其用于管理界面时缺少 ca.crt 文件而发生的。
Resolution
- 要解决此问题，请使用生成新证书CLI使用下面列出的命令。 替换证书参数以适合您的网络。
Firewall> request certificate generate ca yes ip <IP Address> hostname <IP Address> days-till-expiry 7300 filename test algorithm RSA rsa-nbits 1024 certificate-name test name <IP Address>
Firewall>configure
Firewall# set shared ssl-tls-service-profile test certificate <name> protocol-settings min-version tls1-0 max-version tls1-2
Firewall# set deviceconfig system ssl-tls-service-profile <name>
Firewall# commit force
Firewall# exit
- 在这之后GUI将正确加载并正确显示进程的状态。