Commit fails with error 'device-telemetry unexpected here'
5176
Created On 12/28/22 05:37 AM - Last Modified 10/10/23 21:10 PM
Symptom
- Import the configuration/device state of firewall running 10.x version
- Load the configuration/device state on the Firewall with 9.1.x version
- Commit fails with various error message.
- Example: The following commit fails with "device-telemetry unexpected here"
Environment
- Palo Alto Firewalls
- PAN-OS 9.1.x and above
- Importing and loading configuration
Cause
Some of the reasons for the failure are given below
- Newer version of PAN-OS has features that are unsupported on the older versions.
- The configuration syntax has been changed.
Resolution
- Upgrade of the firewall the same version as that of imported device state/configuration
- The commit should work fine.
Note: Prior any upgrade or downgrade, Refer to the Upgrade-Downgrade Considerations in the documentation.
Workaround for the "device-telemetry" issue:
- Edit the XML file > remove ' device-telemetry' from the config.
- Save the changes.
- load the changed config file.
Additional Information
Device > Setup > Telemetry