User-ID agent setup's template config is not reflected on the template stack and device
7179
Created On 12/22/22 00:06 AM - Last Modified 08/31/23 18:28 PM
Symptom
- Panorama Upgraded to 10.1.2
- Configuration is pushed from Panorama.
- User Identification mapping is not getting reflected in Device template and Firewall
- Go to device > user identification and check both template and stack and you will see the config is missing.
Environment
- Panorama managed Palo Alto Firewalls
- PAN-OS 10.2.1, 10.2.2 and 10.2.3
- User Identification.
Cause
Software Issue.
Resolution
Workaround:
Override the User-ID config on the firewall.
Fix:
The fix is included in 10.2.3-h4 & 10.2.4 version under PAN-197339,
Upgrade will resolve the issue.