pan_http2_alloc() 在工作时间访问网站时失败

pan_http2_alloc() 在工作时间访问网站时失败

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Created On 12/19/22 03:32 AM - Last Modified 02/02/24 06:07 AM


Symptom


  • 用户无法访问任何网站。
  • “HTTP2_Protocol_Error”出现在 Web 检查器控制台日志中。
  • 少数用户未发现此问题。
  • 仅当禁用“Strip ALPN”时,才会出现此问题
全局计数器(显示全局计数器
http2_process                              4        0 info      http2     pktproc   Number of http2 connection process
http2_stream_session_alloc                16        0 info      http2     pktproc   Number of http2 stream sessions allocated
http2_connection_window_update_sent        8        0 info      http2     pktproc   Number of http2 connection window updates sent
http2_rst_stream_recv                      4        0 info      http2     pktproc   Number of http2 RST_STREAM frames received
http2_connection_protocol_error            2        0 error     http2     pktproc   Number of http2 connections closed due to protocol violation
http2_stream_protocol_error                1        0 error     http2     pktproc   Number of http2 streams closed due to protocol violation
http2_connection_cant_write                1        0 warn      http2     pktproc   Number of http2 send frames dropped after GOAWAY is sent or received
http2_stream_map_alloc_failure             4        0 warn      http2     resource  Number of http2 stream map allocation failure
http2_header_inflate_failed                2        0 error     http2     pktproc   Number of http2 hpack inflate failures
http2_frame_drop_ingress                   2        0 info      http2     pktproc   Number of http2 frame dropped at ingress stage
http2_frame_drop_egress                    9        0 info      http2     pktproc   Number of http2 frame dropped at egress stage
http2_continuation_internal               42        0 info      http2     pktproc   Number of http2 continuation frames for CTD processing
http2_goaway_sent                          6        0 info      http2     pktproc   Number of http2 goaway frames sent
http2_rst_stream_sent                      1        0 info      http2     pktproc   Number of http2 rst_stream frames sent
http2_send_frame_queued                    6        0 info      http2     pktproc   Number of http2 send frames queued for order
http2_headers_frame_queued                42        0 info      http2     pktproc   Number of http2 send headers frames queued
http2_data_frame_queued                  143        1 info      http2     pktproc   Number of http2 send data frames queued
packet-diag 日志(减去 dp0-log pan_packet_diag.log):
+0200 Error:  header_table_add(pan_hpack.c:365): pan_http2_alloc() failed
+0200 Error:  header_table_add(pan_hpack.c:365): pan_http2_alloc() failed
 


Environment


  • Palo Alto PA-3400 系列防火墙
  • PAN-OS 10.2.2 和 10.2.3
  • 已启用解密或配置了 url-proxy 以显示 HTTPS 请求的响应页面


Cause


由于 PAN-206005 导致的软件问题。

Resolution


  1. 解决方法是,在解密策略中打开“Strip-ALPN ”以停止使用 HTTP2。
  2. 要永久修复,请将 PAN-OS 升级到 10.2.4、11.0.1 或更高版本。 此问题已在 PAN-206005 下得到解决


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