Unable to context from one managed firewall to another after 10.2.x upgrade

Unable to context from one managed firewall to another after 10.2.x upgrade

4742
Created On 11/28/22 02:48 AM - Last Modified 07/29/25 01:48 AM


Symptom


  • Context switching in the Panorama isn't working as expected.
  • When context switching from one firewall to the other, the option to select other managed firewalls is not displayed, the only option is to select panorama.
  • Issue observed after upgrading to 10.2.x


Environment


  • Panorama.
  • PAN-OS 10.2.2 to 10.2.3
  • Context Switch.


Cause


Software Issue

Resolution


  1. The issue is fixed in the PAN-OS 10.2.4 under PAN-204663
  2. Upgrade of Panorama to 10.2.4 will resolve  the issue.


Additional Information


Context Switch—Firewall or Panorama

Debug logs listed below
  • Configd.log (less mp-log configd.log)
debug: pan_dsync_sender_send_hello(pan_dsync_sender.c:68): Dsync[38516]: Unable to get fast cksum for dir /opt/pancfg/mgmt/correlation/instdb
debug: _pan_dsync_remove_ctxt_final(pan_dsync_ctxt.c:223): Dsync[38516]: deleting context, esclapsed time =0
debug: _pan_dsync_remove_ctxt_final(pan_dsync_ctxt.c:227): Dsync[38516]: ctx deleted

  • Php debug
[2022/10/10 03:01:46]  ExtDirect_Router  (INFO) 28771 3919600001467557 - -
Call to [PanDirect.run] /DeviceDirect.getConnectedDevices from router.php
[2022/10/10 03:01:46]  PanDirect  (INFO) 28771 3919600001467557 - -
========= RemoteCall: DeviceDirect.getConnectedDevices =========
[2022/10/10 03:01:46]  ExtDirect_Router  (INFO) 28771 3919600001467557 - -
Call to [PanDirect.run] /DeviceDirect.getConnectedDevices from router.php took 0.285s
[2022/10/10 03:01:46] user=3919600001467557
[2022/10/10 03:01:46] Content - Cloud: Content is generating
[2022/10/10 10:01:52] user=3919600001467557
String argout Success
[2022/10/10 03:02:04]  panui_webui\security\Csrf  (ERROR) 4365 3919600001467557 - -
Unauthorized csrf token. Request rejected!

 


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