The max value of MP CPU exceeds 100% on PA-VM firewall

The max value of MP CPU exceeds 100% on PA-VM firewall

545
Created On 11/24/22 04:51 AM - Last Modified 07/26/25 04:00 AM


Symptom


Max value of MP CPU exceeds 100% in mp-monitor.log (less mp-log mp-monitor.log)on PA-VM firewall
2022-03-13 02:09:18.617 +0900  --- cpu
Last 180 seconds
Avg (%)    Max (%)
95         347 
Load Avg:
1.01 1.07 0.65 1/1138 22386
-----------------------------
 


Environment


  • VM series firewalls
  • PAN-OS 10.1.x and 10.2.x


Cause


This is due to defective a code of CPU usage calculation. Hence this is a cosmetic issue.

Resolution


  1. Software issue fixed under  PAN-191390 in PAN-OS 10.1.9 and 10.2.4.
  2. If needed upgrade will clear the issue.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kFKiCAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail