Prisma Cloud : How to distinguish between False Positive and Genuine Alerts?

Prisma Cloud : How to distinguish between False Positive and Genuine Alerts?

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Created On 11/01/22 00:56 AM - Last Modified 12/08/22 03:30 AM


Objective


  • Prisma Cloud : How to distinguish between False Positive and Genuine Alerts?


Environment


  • Prisma Cloud


Procedure


Step 1: Copy the RQL query from the Policy for which the Alert was generated (You can filter by adding cloud.account filter).
Step 2 : Paste this RQL query in the Investigate Tab to confirm if the same Resource for which the Alert was generated, shows up.
Step 3 : If it shows up, and the resource configuration in your CSP validates that it's really violating the policy, it is a Genuine Alert.
Step 4 : Else, this could be a False Positive Alert indicating that there is an Ingestion error. 


Additional Information


Example
  • An Alert is generated for the Resource 'ta02-vpc' from Policy 'AWS VPC Flow Logs not enabled'.
Screenshot 2022-11-01 at 8.39.34 AM.png
 
  • The RQL Query of this Policy is copied and pasted in 'Investigate' tab, which yields the same resource 'ta02-vpc' (as shown below)

Screenshot 2022-11-01 at 8.38.04 AM.png

Screenshot 2022-11-01 at 8.41.05 AM.png
 
  • Further, this resource in CSP validates our finding confirming it to be a Genuine Alert.
  • However, if the resource did not show up in Investigate Tab results or, its configuration did not validate this finding, this may indicate an Ingestion error which can be reviewed under Settings > Cloud Accounts > Status.

Screenshot 2022-11-01 at 8.55.58 AM.png


Note :
  • As such, there are no Best Practices ​​to optimize Alert Rule configurations in order to avoid False Positives in the future, as Alert rules don't cause false positives.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kEz6CAE&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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