Unable to download GlobalProtect data file

• No files listed under GUI: Device > Dynamic Updates > GlobalProtect Data File
• Manual download, schedule or upload is also not working
• avdata.log (less mp-log avdata.log) displays "no global protect license" error

Mon May 31 15:03:02 ADT 2021 : use source address x.x.x.x
Mon May 31 15:03:02 ADT 2021 : no global protect license. return right away

• When checking the license, GlobalProtect license is valid in the firewall.

• Palo Alto Firewalls
• PAN-OS 10.0.x or 10.1.x
• GlobalProtect(GP) configured.

1. The issue is resolved under PAN-174064.
2. Upgrade to the fixed version of PAN-OS 10.1.9 will resolve the issue.