How long is the Palo Alto Networks-OKTA activation email valid for?

How long is the Palo Alto Networks-OKTA activation email valid for?

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Created On 10/24/22 14:21 PM - Last Modified 11/12/25 05:13 AM


Question


How long is the Palo Alto Networks OKTA activation email valid?
How can the activation email be resent?



Environment


OKTA

Answer


The Palo Alto Networks - OKTA activation email is valid for 7 days.
If the link has expired, please follow the steps below to have the activation email resent.

1. Visit the Customer Support Portal home page 
2. Click 'Login Issues' tile
   

3. Click 'Diagnose my Account'


4. Follow the instructions on the page to resend the activation email.
    *If you do not have a CSP UserID, please click 'Do not have a CSP UserID?'




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