IP 地址、网络掩码和默认网关在ZTP设备

IP 地址、网络掩码和默认网关在ZTP设备

22328
Created On 10/21/22 14:57 PM - Last Modified 05/12/23 03:10 AM


Symptom


  • '显示系统信息' 显示IP地址、网络掩码和默认网关在ZTP设备:
    > show system info
    
    hostname: ZTP-Firewall
    ip-address: unknown
    default-gateway: unknown
    netmask: unknown
    ip-assignment: dhcp
    ipv6-address: unknown
    ipv6-link-local-address: unknown
    ipv6-default-gateway: 
    mac-address: unknown
    time: Thu Sep 15 16:16:21 2022
    uptime: 1 days, 7:18:17
    family: 400
    model: PA-440
    cloud-mode: non-cloud
    sw-version: 10.2.2-h2
    global-protect-client-package-version: 0.0.0
    device-dictionary-version: 57-348
    device-dictionary-release-date: 2022/09/02 07:22:54 CEST
    app-version: 8617-7553
    app-release-date: 2022/09/08 03:25:11 CEST
    av-version: 4207-4720
    av-release-date: 2022/09/15 13:04:38 CEST
    threat-version: 8617-7553
    threat-release-date: 2022/09/08 03:25:11 CEST
    wf-private-version: 0
    wf-private-release-date: unknown
    url-db: paloaltonetworks
    wildfire-version: 699021-702368
    wildfire-release-date: 2022/09/15 16:12:09 CEST
    wildfire-rt: Enabled
    url-filtering-version: 20220915.20217
    global-protect-datafile-version: unknown
    global-protect-datafile-release-date: unknown
    global-protect-clientless-vpn-version: 0
    global-protect-clientless-vpn-release-date: 
    logdb-version: 10.2.0
    dlp: dlp-3.0.1-c9
    platform-family: 400
    vpn-disable-mode: off
    multi-vsys: off
    zero-touch-provisioning: Enabled
    operational-mode: normal
    advanced-routing: off
    device-certificate-status: Valid
  • GUI:仪表板 > 一般信息:
gui_unknown.png
  • 管理界面信息显示正确的设置:
    > show interface management
    
    
    -------------------------------------------------------------------------------
    Name: Management Interface
    Link status:
      Runtime link speed/duplex/state: 1000/full/up
      Configured link speed/duplex/state: auto/auto/auto 
    MAC address:
      Port MAC address 8c:36:7a:20:3a:5c 
    
    Ip address: 192.168.1.2
    Netmask: 255.255.255.0
    Default gateway: 192.168.1.1
    
  • 没有为 ethernet1/1 接口应用任何配置


Environment


  • 任何帕洛阿尔托网络firewall在ZTP(零接触配置)模式
  • 支持的 PAN-OS


Cause


  • 未知值出现在该选项上,因为ZTP防火墙使用 ethernet1/1 进行管理。
  • '显示系统信息' 将显示在 ethernet1/1 上配置的数据。


Resolution


  1. 配置ethernet1/1接口设置;这些值将反映为MGT上的地址CLI和GUI.
OR
  1. 停用ZTP模式。 参考使用CLI为了ZTP任务


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kEf6CAE&lang=zh_CN&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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