"All_task" process crashes seen on PA-400 series Firewall
8213
Created On 10/17/22 17:57 PM - Last Modified 06/07/23 22:01 PM
Symptom
- Data Plane Crashed multiple times.
- System Log reports the error messages related to "all_task" process:
Trace MV all_task_6:__lll_lock_wait _L_lock_883 pthread_mutex_lock pan_mutex_lock
Crash mp all_task_5 exited with signal: SIGABRT
Masterd all_task_5 exited with signal of 6; core dumped: yes
Trace MV all_task_5:__lll_lock_wait _L_lock_883 pthread_mutex_lock pan_mutex_lockEnvironment
- Palo Alto 400 Series Firewall
- PAN-OS 10.1.x
- Dataplane Crashes on "all_task" process
Cause
Software Issue.
Resolution
- The issue is fixed in PAN-OS 10.1.8 under PAN-178613
- Upgrade will resolve the issue.
Workaround:
- Enter the CLI command " > debug dataplane pool set sz-lockless disable"
- Reboot the Firewall.