Prisma Cloud: Custom Compliance Standard not showing up under Policy

Prisma Cloud: Custom Compliance Standard not showing up under Policy

2620
Created On 10/12/23 19:47 PM - Last Modified 02/21/25 14:58 PM


Symptom


  • Custom Compliance Standard not being displayed when looking to add Compliance Standards to Policies


Environment


  • Prisma Cloud
  • Custom Compliance Standard
  • Policies


Cause


  • The reason that we see this behavior is due to missing Compliance Sections within the Compliance Requirements for the Compliance Standard

As an example, if a User creates a Compliance Standard:

Create Compliance Std

But the Compliance Standard does not have any Requirements:

No Compliance Reqs added

The Compliance Standards would not show up under the Policies:

Not visible in Policy selection

If even a Requirement is added, but no Sections are added within it, the result is the same, the Compliance Standard does not show up under the Policy selection:

Just the Compliance Req added

No sections added

Compliance Std not visible in Policy selection



Resolution


  • At least one Compliance Section has to be added under Compliance Requirements for the Custom Compliance Standard for the Custom Compliance Standard to show up under Policies

To have Compliance Standards show up under the Policies, the User has to ensure that the Compliance Standard, has at least one Requirement, and one Section within the Requirement:

Add Section

Once the Section is added, the Compliance Standard will show up under the Policy selection:

Compliance Standard search

We can even see that all 3 parts (Standard, Requirement, and Section) of the Compliance Standard are required for it to populate under the Policies:

Complete Compliance Standard

 



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