File Blocking fails to block the configured file types.

File Blocking fails to block the configured file types.

746
Created On 10/11/23 08:53 AM - Last Modified 08/13/25 21:29 PM


Symptom


  • File blocking configured on the Firewall to block downloads.
  • The file download succeeds even when the policy matches correctly.


Environment


  • Palo Alto Firewalls
  • Supported PAN-OS
  • File Blocking
  • Decryption


Cause


Decryption Policy not configured for HTTPS websites.



Resolution


  1. Enabling SSL Decryption when configuring File blocking on HTTPS websites.
  2. Refer to the File Blocking documentation.


Additional Information


To confirm if the traffic was decrypted,  check the logs for "Decrypted" column under GUI: Monitor > Logs > Traffic page.



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