SFP+ Module is not detected for HA1-a and HA1-b ports under SDB "sys.s1.ha1.phy"

SFP+ Module is not detected for HA1-a and HA1-b ports under SDB "sys.s1.ha1.phy"

5226
Created On 09/22/23 12:39 PM - Last Modified 12/16/24 22:24 PM


Symptom


  • After inserting an SFP+ Module for ports HA1-a and HA1-b, the output of "show interface all" is showing those as "full/up":
    > show interface all 
    ...
    name                    id    speed/duplex/state            mac address
    --------------------------------------------------------------------------------
    ...
    ha1-a                   5     10000/full/up                 8c:36:7a:21:15:be
    ha1-b                   7     10000/full/up                 8c:36:7a:21:15:bd
  • But the output of "show system state" for the SDB value "sys.s1.ha1.phy" is showing as "QSFP-Plus-Empty":
    > show system state filter sys.s1.ha1.*
    sys.s1.ha1.phy: { 'link-partner': { }, 'media': QSFP-Plus-Empty, 'type': Ethernet, }


     



Environment


  • PA-5410
  • High Availability ports ha1-a and ha1-b
  • SFP+ Modules


Cause


  • The SDB values for "sys.s1.ha1.*" are mapped with the in-band HSCI port and it is not used for "ha1-a" and "ha1-b".


Resolution


  1. Refer to the SDB value of "cfg.ha.net.s1.out-of-band" for ha1 port mappings, instead of "sys.s1.ha1.*".
  2. Check the values under ">show system state filter cfg.ha.net.s1.out-of-band
    cfg.ha.net.s1.out-of-band: { 'additional-ha1': [ ha1-b, ], 'default-ha1': ha1-a, 'default-ha2': hsci, 'default-ha3': hsci, 'ha1-a': eth1, 'ha1-b': eth2, 'hsci': sys.s1.ha1., 'management': eth0, 'mirror': [ ha1-a, ha1-b, hsci, ], }
  3. Use the  CLI commands "debug system interface-xcvr-info ha1-a" and "debug system interface-xcvr-info ha1-b" to get the optic info. Refer example below

    admin@PA-54xx> debug system interface-xcvr-info ha1-b

        Identifier                : 0x03 (SFP)
        Extended identifier       : 0x04 (GBIC/SFP defined by 2-wire interface ID)
        Connector                 : 0x00 (unknown or unspecified)
        Transceiver codes         : 0x00 0x00 0x00 0x08 0x00 0x00 0x00 0x00 0x01
        Transceiver type          : Ethernet: 1000BASE-T
        Transceiver type          : Extended: 100G AOC or 25GAUI C2M AOC with worst BER of 5x10^(-5)
        Encoding                  : 0x01 (8B/10B)
        BR, Nominal               : 1300MBd
        ...(Output Omitted)...
        Length (OM3)              : 0m
        Laser wavelength          : 16652nm
        Vendor name               : OEM
        Vendor OUI                : 00:00:00
        Vendor PN                 : PAN-SFP-CG
        ...(Output Omitted)...



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