由于“证书链中的自签名证书”导致 PANDB 云代理服务器证书验证失败

由于“证书链中的自签名证书”导致 PANDB 云代理服务器证书验证失败

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Created On 09/15/23 09:17 AM - Last Modified 01/07/25 05:40 AM


Symptom


  • 防火墙和 Palo Alto URL Cloud 之间使用的代理服务器/ SSL 解密服务器。
  • 系统日志(show log system )报告证书错误
PANDB Cloud Agent Server certificate validation failed. Dest Addr: s0000.urlcloud.paloaltonetworks.com, Reason: self signed certificate in certificate chain
  • Devsrv,log (less mp-log devsrv.log )报告以下消息
Perform download from cloud with result Peer certificate cannot be authenticated with given CA certificates.
Error:  pan_cloud_agent_download_cloud_list(pan_cloud_agent_connect.c:1747): PAN-DB cloud list loading failed (ERROR:Peer certificate cannot be authenticated with given CA certificates).
Error:  pan_cloud_agent_get_curl_connection(pan_cloud_agent_connect.c:2544): URL cloud list is empty. Cannot initiate cloud connection.
Warning:  pan_cloud_agent_get_curl_connection(pan_cloud_agent_connect.c:2711): cannot elect a cloud
Failed to open connection with the cloud after 117250 consecutive tries.
path : https://s0000.urlcloud.paloaltonetworks.com/urlcloud_list, path
Downloading URL database via proxy server: XXX.XXX.XXX.XXX:8080
A connection with proxy server is established
Error:  verify_cb(pan_ssl_curl_utils.c:615): Error with certificate at depth: 1
Error:  verify_cb(pan_ssl_curl_utils.c:617): Basic Validation of x509 cert Fail ; Code :  19 
Error:  verify_cb(pan_ssl_curl_utils.c:620): Issuer = /C=XX/ST=XXX/L=XXX/O=XXX/OU=XXX/CN=XYZ
Error:  verify_cb(pan_ssl_curl_utils.c:623): Subject = /C=XX/ST=XXX/L=XXX/O=XXX/OU=XXX/CN=XYZ
Error:  verify_cb(pan_ssl_curl_utils.c:626): Failed to validate x509 cert from ctx: (19) self signed certificate in certificate chain
笔记:
  • XXX.XXX.XXX:8080 等代理服务器信息在每个环境中都是不同的。
  • 并且在每个环境中,Issuer和Subject也是不同的。


Environment


  • Palo Alto 防火墙
  • 支持的 PAN OS
  • 具有SSL解密功能的设备


Cause


Palo Alto Networks云服务器的证书被充当SSL解密的代理服务器覆盖。

Resolution


  1. 将Palo Alto Networks云服务器列入白名单,以将其排除在SSL解密之外。
  2. 现在连接应该成功了。


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