Fails to install PAN-OS 10.2.5 image on PA-220
2104
Created On 09/01/23 06:03 AM - Last Modified 09/27/25 06:50 AM
Symptom
- Fails to install PAN-OS 10.2.5 image on PA-220, when tried to upgrade from PAN-OS 10.1 release.
- Install job fails with the following logs.
SW version is 10.2.5 Installing [content ] into partition "pancfg" Installing packages into /mnt/swm/pancfg/... Installing: brightcloud-db-3-1 Package Set Installation Successful Installing [panos ] into partition "sysroot0" Installing packages into /mnt/swm/sysroot0/... Installing: filesystem-3.8-3.0.3.pan Installing: glibc-2.27-1.0.4.pan Installing: zlib-1.2.11-19.0.13.pan Installing: openssl-libs-1.1.1g-15.0.1131.pan Installing: libcom_err-1.45.6-1.0.2.pan Installing: xz-libs-5.2.4-3.0.2.pan Installing: libcap-2.26-4.0.2.pan Installing: libxml2-2.9.7-9.3.2.pan Installing: popt-1.16-14.0.2.pan Installing: libxcrypt-4.1.1-4.0.2.pan Installing: bzip2-libs-1.0.6-26.0.2.pan Installing: libuuid-2.32.1-24.0.2.pan Installing: openldap-2.4.46-15.0.2.pan Installing: pcre-8.42-4.0.2.pan Installing: libgpg-error-1.31-1.0.3.pan Installing: sqlite-libs-3.26.0-11.0.2.pan Installing: gmp-6.1.2-10.0.2.pan <...snip...> - Upgrading from PAN-OS 10.1.x to 10.2.4 works fine.
Environment
- Palo Alto PA-220 Firewall
- PANOS : 10.1.x
- Upgrade
Cause
- The package size grew between PAN-OS 10.1 and 10.2.5.
- It causes the insufficient disk space when installs 10.2.5 image.
Resolution
- Upgrade from PAN-OS 10.1.x to 10.2.4.
- After successful upgraded to 10.2.4, then proceed upgrade to 10.2.5.
Additional Information
The issue has been fixed in PAN-OS 10.2.6 and higher under PAN-229865.