Cannot log in Vmware pa-vm after pan-os upgrade to 10.2.x

Cannot log in Vmware pa-vm after pan-os upgrade to 10.2.x

6450
Created On 05/16/23 14:56 PM - Last Modified 05/16/23 14:58 PM


Symptom


  • Cannot log in Vmware pa-vm after pan-os upgrade to 10.2.x

  • Bootup process ends at the vm login prompt and would not proceed to the hostname login prompt



Environment


  • Vmware pa-vm series



Cause


  • VSphere has Enhanced vMotion Compatibility enabled (EVC)

  • EVC baselining at vSphere level forced the VM/Pan-os to use old CPU architecture.  It would cause the new pan-os 10.2.x and above code to freeze 



Resolution


  • Remove the EVC configuration for the cluster or Vmware VM



Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000g1pcCAA&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Choose Language