High pancfg partition due temp-xxxx.rdb files in /opt/pancfg/cache/Device Securityd/ directory
2056
Created On 04/29/23 01:04 AM - Last Modified 06/12/25 03:34 AM
Symptom
- Unable to log into Web UI
- Unable to download PAN-OS release images (Device > Software Updates)
- Unable to download Dynamic Wildfire, Content images (Device > Dynamic Updates)
PA02-850> show system disk-space Filesystem Size Used Avail Use% Mounted on /dev/root 9.5G 3.5G 5.6G 39% / none 2.0G 68K 2.0G 1% /dev /dev/sda5 19G 18G 7.8M 100% /opt/pancfg /dev/sda6 7.6G 1.1G 6.2G 16% /opt/panrepo tmpfs 2.0G 310M 1.7G 16% /dev/shm cgroup_root 2.0G 0 2.0G 0% /cgroup /dev/sda8 173G 5.3G 159G 4% /opt/panlogs
PA02-850 # df -h Filesystem Size Used Avail Use% Mounted on /dev/root 7.0G 4.3G 2.4G 65% / none 2.7G 92K 2.7G 1% /dev /dev/sda5 16G 2.7G 13G 18% /opt/pancfg /dev/sda6 4.0G 3.0G 921M 77% /opt/panrepo tmpfs 2.2G 1.7G 482M 78% /dev/shm cgroup_root 2.7G 0 2.7G 0% /cgroup /dev/sda8 5.0G 1.7G 3.1G 36% /opt/panlogs
Environment
- PA-850
- PANOS-9.1x
- High pancfg partition
Cause
temp-xxxx.rdb files The /opt/pancfg partition causing the partition filled up to 100%
Resolution
- The issue is resolved under PAN-179982 in PAN-OS 10.1.5 or higher.
- Upgrade to the above version or higher will resolve the issue.
- For immediate assistance contact support. They should be able to clear the problem by logging into root and deleting these files.