PA-VM in AWS shows interface speed and duplex as 'unknown'

PA-VM in AWS shows interface speed and duplex as 'unknown'

4716
Created On 04/25/23 18:14 PM - Last Modified 07/28/26 08:51 AM


Symptom


  • Interfaces show as unknown speed and duplex in CLI
name                    id    speed/duplex/state            mac address
-------------------------------------------------------------------------------
ethernet1/1             16    ukn/ukn/up                    02:57:2a:6e:26:3c
ethernet1/2             17    ukn/ukn/up                    02:e2:c2:a4:08:1e


Environment


  • Palo Alto VM Firewall
  • Supported PAN-OS
  • AWS environment


Cause


  • PAN-OS uses "dpdk" library functions to get the link speed and duplex in AWS environment.
  • In the "dpdk" code the link speed is set to "NONE" for ena drivers.
  • PAN-OS gets these values and display the speed as none.


Resolution


  1. The behavior is expected as the PAN-OS relies on dpdk drivers to get the speed.
  2. This issue is only cosmetic and can be ignored. 


Additional Information


SNMP will reflect the displayed speed. If the speed is "unknown", then most of the tools would fall back to 1GB assumption.  



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