Error message: "The User-ID Agent service on the local computer started and then stopped"
2852
Created On 03/31/23 04:14 AM - Last Modified 06/23/23 21:38 PM
Symptom
- When trying to restart the User-ID Agent service on Windows Server, the following error message is displayed.
The User-ID Agent service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.
Environment
- User-ID Agent
- Windows Server (or Windows PC in the same Domain)
Cause
The service account does not have permission to "logon as a service" on Windows Server (or PC) where the agent is installed.
Resolution
- Enable 'logon as a service' option as shown below.
- The second way to accomplish the same is documented at Create a Dedicated Service Account for the User-ID Agent