Panorama in "non-functional" state due to root partition being full

• Panorama transitioned to "Non-functional" state
• High Disk space utilization in the root Partition seen (in this case around 99%)
• The root partition does not clear space despite the efforts to delete old logs and core files.

> show high-availability all
High-Availability:
  Local Information:
    Version: 1
    State: secondary-non-functional (last 21 days)
    State Reason: High root partition usage
    Device Information:
      Management IPv4 Address: 172.31.149.9/24; MAC: 00:50:56:9a:3a:8b
      Management IPv6 Address:
      Link Monitor Interval: 3000 ms
      Encryption Enabled: yes
      Key Imported : yes

> show system disk-space
Filesystem      Size  Used Avail Use% Mounted on
/dev/root       7.9G  7.3G  130M  99% /    <<<<<<<<
....

• Show system files display "configd" process crash

  ....
  /var/cores/:
  total 214M
  -rw-r--r-- 1 root root 205M Dec  8 07:00 configd-20221208064604-10.2.2-h2.tar.gz
  
  /var/cores/crashinfo:
  -rw-rw-rw- 1 root root 775K Dec  8 06:46 configd-20221208064604-10.2.2-h2.info
  .....

   

• Palo Alto Panorama device
• PANOS-10.2.2-hx, 10.2.3
• High Availability (HA)

This is due to a software issue.

1. The issue is resolved under PAN-210366 in PAN-OS 10.2.4-h3
2. Upgrade to the preferred release of 10.2.x will resolve the issue.