Firewall Log Forwarding fails with error message: Could not initialize FSM

Firewall Log Forwarding fails with error message: Could not initialize FSM

4137
Created On 07/26/23 08:02 AM - Last Modified 08/01/23 03:13 AM


Symptom


  • Firewall log forwarding to log collectors or external services including CDL is not working.
  • In logrcvr.log (less mp-log logrcvr.log), "Could not initialize FSM" messages are seen.
    Error: pan_config_parse(pan_log_query.y:116): unable to parse single expr: verdict geq grayware
    Error: pan_log_query_parse_nolock(pan_log_query.c:13065): Invalid operator geq for field verdict
    Error:_query_grp_mgr_add_lq_query_str(pan_query_grp.c:490): Error parsing query:(subtype eq wildfire) AND ((logset eq 'cust_log_forwarding') AND (vsys eq 'vsys1') AND ((verdict geq grayware))) in grp_mgr:query-fsm-grp-mgr-1
    Error: pan_init_fsm_2(pan_log_handler.c:9483): Failed to add filter (logset eq 'cust_log_forwarding') AND (vsys eq 'vsys1') AND ((verdict geq grayware)) to query_grp_mgr
    Error: pan_log_config_phase1(pan_log_receiver.c:15120): could not initialize FSM, log forwarding will not work! 
    
    


Environment


  • Palo Alto Networks firewalls.
  • Supported PAN-OS versions.
  • Log Forwarding.


Cause


Invalid log  filter set under GUI: Objects > Log Forwarding or under GUI: Device > Log Settings
 



Resolution


  1. Correct or remove the log filter settings under Objects > Log Forwarding or under GUI: Device > Log Settings
  2. Commit the configuration
Example configuration for Objects > Log Forwarding
  1. GUI: Objects > Log Forwarding > (Profile name) > Click on the Profile entry >Filter
  2. Modify or remove the filter and commit.
  3. The Log Forwarding entry for threat given below.

Log Forwarding under Objects

 

Example configuration for Device > Log Setting

  1. GUI: Device > Log Setting > (click on the relevant setting) > Filter
  2. Modify or remove the filter and commit
  3. The Log setting for GlobalProtect entry given below.
  4. Device Log Setttings
 
 
 


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