New Assets Page Merges Network Security + Cloud Security Pages

Overview

On Thursday. July 6, 2023, 8:00 pm PDT, Palo Alto Networks upgraded Customer Support Portal (CSP) to merge Network Security and Cloud Security pages into a new Assets page.

Why?  Increase customer productivity, decrease customer confusion

From customer feedback and collaboration, we found that merging these two CSP pages into a single Assets page provides a simpler and easier to understand user experience, and increases user productivity.
 

Changes are easy to learn

CSP navigation menus changed on July 6th.

• Assets menu changed to Products menu
• Network Security page and Cloud Security page were retired, and merged into a new Assets page
• Assets page uses the same UI design as Network Security and Cloud Security pages, so the new Assets page will already be familiar

How is Assets page different? 

Network Security page, which was retired on July 6th was used to manage the following products:

• Next Generation Firewalls
  • PA-Series 
  • VM-Series
  • CN-Series
• Cloud Delivered Security Services
• Spares
• Panorama
• Prisma Access 
• Prisma SD-WAN
• Okyo

• Prisma Cloud
• Cortex
  • Data Lake
  • XDR
  • XSOAR
  • XSiAM
  • Xpanse