New Assets Page Merges Network Security + Cloud Security Pages

New Assets Page Merges Network Security + Cloud Security Pages

3774
Created On 07/03/23 20:49 PM - Last Modified 07/07/23 17:00 PM


Environment


Customer Support Portal
 


Resolution


Overview

On Thursday. July 6, 2023, 8:00 pm PDT, Palo Alto Networks upgraded Customer Support Portal (CSP) to merge Network Security and Cloud Security pages into a new Assets page.

 

Why?  Increase customer productivity, decrease customer confusion

From customer feedback and collaboration, we found that merging these two CSP pages into a single Assets page provides a simpler and easier to understand user experience, and increases user productivity.
 

Changes are easy to learn

CSP navigation menus changed on July 6th.

  • Assets menu changed to Products menu
  • Network Security page and Cloud Security page were retired, and merged into a new Assets page
  • Assets page uses the same UI design as Network Security and Cloud Security pages, so the new Assets page will already be familiar
 

Screenshot 2023-07-03 at 1.47.29 PM.png
 

 

How is Assets page different? 

Network Security page, which was retired on July 6th was used to manage the following products:

  • Next Generation Firewalls
    • PA-Series 
    • VM-Series
    • CN-Series
  • Cloud Delivered Security Services
  • Spares
  • Panorama
  • Prisma Access 
  • Prisma SD-WAN
  • Okyo
Cloud Security page, which was also retired on July 6th,was used to manage the following products:
  • Prisma Cloud
  • Cortex
    • Data Lake
    • XDR
    • XSOAR
    • XSiAM
    • Xpanse
The new Assets page combines both Network Security and Cloud Security pages, enabling you to manage all Palo Alto products in a single page.

Look for new KB documentation for Assets page.  If you experience issues with CSP, please open a support case at https://support.paloaltonetworks.com.

Screenshot 2023-07-03 at 2.17.02 PM.png

 



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