Disk RAID is failing after disk replacement with error: "Disk Pair Log Failed: Status Disk unmount failure; Logger is in use"
12110
Created On 06/08/23 23:45 PM - Last Modified 07/12/26 10:20 AM
Symptom
- The drive was replaced following the steps outlined in Replace a Drive on a PA-5200 Series Firewall
- The disk was successfully mounted, and the data was copied over to the new drive.
- The force command was used to compel the disk to become in sync.
- Running the command show system raid details shows the disk status as: "Disk id Log2 Present, status: active sync".
- However, the overall RAID status flags the error: "Disk Pair Log Failed Status Disk unmount failure; Logger is in use"
Environment
- PA-5200 family
- PAN-OS version 9.1.0 or above
Cause
The older partition remains linked to the log drive partition even after the disk replacement process has completed.
Resolution
- If you encounter the error "Disk Pair Log Failed Status Disk unmount failure; Logger is in use", after a drive replacement, it means the older partition was not properly unmounted by the system.
- Reboot the Firewall to resolve the issue.