Red User icon displayed for the group name in the security Policy

Red User icon displayed for the group name in the security Policy

326
Created On 06/08/23 01:16 AM - Last Modified 01/23/26 21:31 PM


Symptom


  • The image shows the red icon next to the group in the security rule (second group under USER in the picture below).
  • This should normally show a multi-user group symbol (first group listed under USER)

Lab User groups

 



Environment


  • Next-Gen Firewalls
  • Supported PAN-OS versions
  • Group-Mapping


Cause


The group is manually added instead of pulling the group from the drop-down list fetched from the LDAP Server.



Resolution


  1. Re-Update the security policy by removing the existing group in the user tab.
  2. Do this by selecting the group from the drop-down list in the user tab.
  3. Commit the changes.


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