Red User icon displayed for the group name in the security Policy
218
Created On 06/08/23 01:16 AM - Last Modified 01/23/26 21:31 PM
Symptom
- The image shows the red icon next to the group in the security rule (second group under USER in the picture below).
- This should normally show a multi-user group symbol (first group listed under USER)
Environment
- Next-Gen Firewalls
- Supported PAN-OS versions
- Group-Mapping
Cause
The group is manually added instead of pulling the group from the drop-down list fetched from the LDAP Server.
Resolution
- Re-Update the security policy by removing the existing group in the user tab.
- Do this by selecting the group from the drop-down list in the user tab.
- Commit the changes.