Couldn't delete the following Firewall(s) - <fw-name> (An error occurred (InvalidParameter) when calling the DeleteVpcEndpoints operation: vpc_endpoint_id is a required member)

Couldn't delete the following Firewall(s) - <fw-name> (An error occurred (InvalidParameter) when calling the DeleteVpcEndpoints operation: vpc_endpoint_id is a required member)

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Created On 05/31/23 10:17 AM - Last Modified 11/03/25 21:32 PM


Symptom


  • Unable to delete firewalls on Cloud NGFW with error:
kb1.png
 


Environment


  • Cloud NGFW for AWS


Cause


  • This error generally happens when a firewall status is stuck in deleting or creating state for a long time, this most definitely indicates a orchestration problem


Resolution


  • Open DIT with DevOps team to delete the firewall from backend.
  • Include following information when opening DIT as available:
TENANT id : 
FirewallName: 
REGION :
EndpointMode : 
FirewallStatus : 
USERNAME : 
Serial Number :
Support Account :
Support Tenant ID :

 


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