How to Clear User-ID Entries from Data Plane and Management Plane?

How to Clear User-ID Entries from Data Plane and Management Plane?

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Created On 05/25/23 20:09 PM - Last Modified 05/27/23 03:44 AM


Objective


To Clear User-ID Entries from Management Plane and Data Plane?

Environment


  • Palo Alto Firewall or Panorama
  • PAN-OS 9.1 and above
  • User ID configured

Procedure


  1. User ID entries can be cleared using "clear user cache all" CLI command.
  2. This command will only clear the entries from Data Plane (DP).
  3. Clearing the entries only from Data Plane (DP) causes the firewall to get the  entry again from Management Plane (MP).
  4. To clear the User-ID Entries from the Management Plane, use "clear user-cache-mp all" command.
  
> clear user-cache-mp all >>>>> To clear User ID entries from Management Plane
> clear user cache all    >>>>> To clear User ID entries from DataPlane


 
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