Hyperscan plugin filling the root partition over 95% limit

Hyperscan plugin filling the root partition over 95% limit

545
Created On 02/20/24 11:14 AM - Last Modified 10/27/25 18:39 PM


Symptom


  • "show system disk-space" command shows root partition reaching 95% limit
    admin@firewall; show system disk-space 
    Filesystem      Size  Used Avail Use% Mounted on
    /dev/root       3.8G  3.4G  234M  94% /
    none            2.5G   56K  2.5G   1% /dev
    /dev/mmcblk0p5   12G  5.5G  5.3G  51% /opt/pancfg
    /dev/mmcblk0p6  3.8G  1.1G  2.6G  29% /opt/panrepo
    tmpfs           2.5G  452M  2.1G  18% /dev/shm
    cgroup_root     2.5G     0  2.5G   0% /cgroup
    /dev/mmcblk0p8  4.6G  1.2G  3.2G  28% /opt/panlogs
    /dev/loop0      111M  5.6M  100M   6% /opt/panlogs/wildfire/tmpfile
    
    
  • No core files are seen in the system files:
    /var/cores/:
    total 8.0K
    drwxrwxrwx 2 root root 4.0K Oct 18 08:03 crashinfo
    drwxr-xr-x 2 root root 4.0K Oct 18 08:05 crashjobs
    
    /var/cores/crashinfo:
    total 0
    /var/cores/crashjobs:
    total 0
    /opt/panlogs/cores/:
    total 0
    
  • Aggressive cleaning is enabled
    
    


Environment


  • Palo Alto PA-220 Firewall
  • PANOS-10.2.6


Cause


Software Issue.



Resolution


  1. The issue is resolved under PAN-231169.
  2. Upgrading to the fixed versions will resolve the issue.
  3. The fixed versions are listed below.
    • 11.0.4,
    • 10.1.12,
    • 10.2.11,
    • 10.2.7-h3, 
    • 10.1.11-h4


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