Unable to install content updates on wildfire Appliance
1623
Created On 01/25/24 13:07 PM - Last Modified 06/06/24 02:57 AM
Symptom
- Content updates are failing on on wildfire Appliance
- Using "show jobs all" display the following error:
"Details:
Content cannot be installed. Decryption Error:
*** WARNING : deprecated key derivation used. Using -iter or -pbkdf2 would be better. error writing output file Failed to determine version of wfm."
Environment
- Wildfire Appliance.
- Supported PAN-OS.
- Content Update.
Cause
The root partition is over 90% so this is the reason the content update can't be installed.
Resolution
- Use "show system disk-space" to confirm the root partition being highly utilized.
- Follow "High Disk Space Usage on / root partition and How To Clear" article.
- if the issue continues, open a support case.