Commit error on Panorama "Too many (30) deploy jobs pending"

Commit error on Panorama "Too many (30) deploy jobs pending"

9317
Created On 11/27/23 18:49 PM - Last Modified 07/31/24 14:34 PM


Symptom


  • Panorama configured with Dynamic updates 
  • The frequency of wildfire update is configured as 1 minute
  • When trying to push the dynamic updates from Panorama to Firewall, error message "Too many (30) deploy jobs pending" is displayed.
> show jobs id 34627

Enqueued           Dequeued        ID               Type           Status Result Completed
-------------------------------------------------------------------------------------------------
2023/11/21 13:21:31   13:21:31     34627      UploadInstall              FIN   FAIL 100 %
0254xxxxx DeployFin   FAIL
Warnings:
Details:
0254xxxxx:
Too many (30) deploy jobs pending
  • Panorama Configd.log( less mp-log configd.log):
Error: pan_deploy_mgr_add_deploy_devices(pan_deploy_mgr.c:542): Deployment manager: Failed to add deploy job. Too many (30) deploy jobs pending for device 0254xxxxx.


 


Environment


  • Panorama managed Palo Alto Firewalls
  • Pan-OS 10.2 version
  • Wildfire


Cause


The outstanding deploy jobs count in Panorama is reaching the limit.

Resolution


  1. Temporary workaround: Restart the management server on Panorama CLI:
> debug software restart process management-server
  1. The issue is targeted to be fixed under PAN-226489 in PAN-OS 10.2.8, 10.2.11, and 11.1.3 PAN-OS versions. 


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XhEKCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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