Multitenancy "Account Management" tab is missing
722
Created On 10/24/23 15:19 PM - Last Modified 05/08/24 20:29 PM
Symptom
- The "Account Management" tab is missing from the Main Account.
- The tenants are not connected to the Main Account anymore.
- From the 'multi_tenancy.log' log you will see Account Details are empty:
Accounts per group:
================
{}
Accounts Details:
=================
nullEnvironment
XSOAR, Cortex XSOAR
- 6.10
- 6.11
- 6.12
Cause
The following server configuration is missing from the Main Tenant:
"proxymode": true
Resolution
- Edit /etc/demisto.conf (its a default location) and add the 'proxymode' setting in the server section as below:
"Server": {
...
"proxymode": true
...
},
Be wary of the syntax