Multitenancy "Account Management" tab is missing
1323
Created On 10/24/23 15:19 PM - Last Modified 10/16/26 09:11 AM
Symptom
- The "Account Management" tab is missing from the Main Account.
- The tenants are not connected to the Main Account anymore.
- From the 'multi_tenancy.log' log you will see Account DetailsĀ are empty:
Accounts per group:
================
{}
Accounts Details:
=================
nullEnvironment
XSOAR, Cortex XSOAR
- 6.12
- 6.13
- 6.14
- 6.15
Cause
The following server configuration is missing from the Main Tenant:
"proxymode": true
Resolution
- Edit /etc/demisto.conf (its a default location) and add the 'proxymode' setting in the server section as below:
"Server": {
...
"proxymode": true
...
},
Be wary of the syntax