Prisma Cloud WAAS API Discovery displays an empty report

Prisma Cloud WAAS API Discovery displays an empty report

1959
Created On 10/10/23 08:43 AM - Last Modified 11/21/24 18:40 PM


Symptom


  • WAAS API discovery function doesn’t work in Chrome browser.



 
  • Error is not displayed the console.
  • Cache was clear in web browser.
  • Using Incognito mode, no results.
  • HAR file indicates on exception:
DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.

 


Environment


  • Prisma Cloud
  • WAAS
  • UI


Cause


  • An exception is thrown when the Block third-party cookies and site data checkbox is set in browser settings.


Resolution


  • Check the Chrome/Edge/Mozilla browser settings, if 'Block third-pary cookies and site data' setting is checked, then change to 'Allow all cookies' .
image.png
 
 
 


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XgpZCAS&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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