Unable to login to Prisma Cloud Console via SSO with message "Prisma Cloud Reimagined. The wait is almost over."
4685
Created On 10/03/23 10:17 AM - Last Modified 10/03/23 10:19 AM
Symptom
- Unable to login to Prisma Cloud Console via 3rd party SSO with message:
"Prisma Cloud Reimagined. The wait is almost over."
Environment
-
Prisma Cloud Enterprise Edition (SaaS)
Cause
- The redlock.io domain API usage has been deprecated : Features Introduced in June 2022
Resolution
- Replace the SAML and Audience URL on your IdP (Identity Provider) which has redlock.io with prismacloud.io
- As an example, if you are accessing app2.prismacloud.io, change your IdP configuration to make the SAML request on the prismacloud.io domain i.e. https://api2.prismacloud.io/saml