Initial commit fails with error "Partial commit is not allowed. Full commit must be completed." after migrating to Strata Cloud Manager.

Initial commit fails with error "Partial commit is not allowed. Full commit must be completed." after migrating to Strata Cloud Manager.

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Created On 09/05/23 02:40 AM - Last Modified 10/04/23 22:57 PM


Symptom


After migrating to Strata Cloud Manager , the initial commit fails with error "Partial commit is not allowed. Full commit must be completed.".

Initial Commit Error
 


Environment


  • Prisma Access Strata Cloud Manager
  • Initial Commit


Cause


  • Editing the push scope allows you to push targeted configuration changes to some or all of your firewalls on Strata Cloud Manager.
  • The Admin scope selects the current user, and the folder hierarchy is chosen for push without the user's awareness.
  • This unintentionally leads to a Partial Push, resulting in a commit failure with the error.

 


Resolution


  1. After starting the use the new Cloud Managed UI (Strata Cloud Manager), select Admin Scope as "All Admins" and commit during the initial commit.
  2. Refer step 5. of Strata Cloud Manager > Manage: Push Config  for detailed information.


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