Users are not seeing the option to delete a deployment profile

Users are not seeing the option to delete a deployment profile

4598
Created On 08/31/23 10:05 AM - Last Modified 11/29/24 02:09 AM


Objective


Users are not seeing the option to delete a deployment profile, how to resolve to resolve this issue.

Environment


Customer Support Portal



Procedure


This issue can be caused by Panorama instances still being associated with the Credit Pool. If you are unable to see the option to delete a deployment profile follow the below steps:

 

1. Click to Edit Profile:

Screenshot 2023-08-31 at 10.48.14.png

 

2. Select 'Enable VM Panorama - for management':

Screenshot 2023-08-31 at 10.48.32.png

 

3. Close the pop up window. Click provision Panorama:

Screenshot 2023-08-31 at 10.48.58.png

 

4. Select to delete and provisioned and unused Panoramas :Screenshot 2023-08-31 at 10.49.07.png

 

5. Close the pop window, you should now see the option to delete the deployment profile:Screenshot 2023-08-31 at 10.49.21.png

 

If this does resolve your issue proceed in opening a support case so we can investigate this issue further.

 



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