After Panorama upgrade to 11.0.1, cloud commits fail with the following error "plugins unexpected here" and "vsys is invalid"

After Panorama upgrade to 11.0.1, cloud commits fail with the following error "plugins unexpected here" and "vsys is invalid"

844
Created On 07/31/23 17:28 PM - Last Modified 05/22/25 21:25 PM


Symptom


  • Unable to commit to the PA backend even after upgrade/downgrade of cloud plugins
  • The commit/device group push operation from Panorama fails with the following error on managed firewalls.
    vsys -> vsys1 -> plugins unexpected here
    vsys is invalid
    Commit failed


Environment


  • Panorama managed Prisma Access
  • PANOS-11.0.1
  • Commit


Cause


Software Issue.
 


Resolution


  1. The issue is fixed under PAN-219686 in PAN-OS 11.0.2 and above
  2. Upgrade to the fixed code will resolve the issue.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XfsrCAC&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail