Commit is stuck at 99% for hours due to outdated panorama cloudconnector plugin
2923
Created On 01/19/25 17:05 PM - Last Modified 06/12/25 03:36 AM
Symptom
- Panorama commit is stuck at 99% for hours.
- The output of 'show management-clients shows no progress.
Panorama-Primary(primary-active)> show management-clients
Client PRI State Progress
-------------------------------------------------------------------------
ha_agent 25 init 0
sslmgr 10 init 0
authd 10 init 0
cryptod 10 init 0
dagger 10 init 0 (op cmds only)
cord 10 init 0
logd 10 init 0
reportd 10 init 0
useridd 10 init 0
distributord 10 init 0
Device Securityd 10 init 0
Overall status: init. Progress: 0
Warnings:
Errors:
- configd logs (less mp-log configd.log) report the following
+0000 Error: pan_cfg_transform_fullpath(pan_cfg_utils.c:6975): error generating transform /opt/plugins/xsl/input-plugins.xsl
+0000 Error: pan_cfg_transform_fullpath(pan_cfg_utils.c:6975): error generating transform /opt/plugins/xsl/input-plugins.xsl
Environment
- Panorama
- PAN OS 11.0.3, 11.1.3, 11.1.4-hx
- Commit
Cause
- Outdated cloudconnector plugin installed on the Panorama causing the commit to fail.
Resolution
- Uninstall the older version of cloudconnector plugins.
- If there is plugin called `aiops` uninstall the same. Plugin aiops is now renamed to cloudconnector.
- Install the latest version of cloudconnector plugin ( At this point it is cloudconnector-2.1.0).
- After this, the commit should go though successfully.
Note: Panorama cloudconnector 2.1.0-c97.main is OLDER than 2.1.0.