WebGUI does not display Device > Setup page on PA-220
5564
Created On 08/27/24 02:37 AM - Last Modified 11/08/24 07:04 AM
Symptom
- PA-220 upgraded to PAN-OS 10.2.11.
- After upgrade, GUI does not display page under Device > Setup.
- Other web pages are shown correctly.
- This is not observed in PAN-OS 10.2.10.
Environment
- Palo Alto 220 Firewalls
- PAN-OS 10.2.11
- DLP plugin
Cause
DLP plugin causes the issue.
Resolution
- Upgrade PAN-OS to 10.2.12 to address PAN-264680.
- If the customer need to use 10.2.11, choose one the following options as the workaround.
- Uninstall DLP plugin under GUI: Device > Plugin.
- Downgrade PAN-OS to 10.2.10 or older.