Panorama only shows "fed" in region when configuring CIE settings even though tenant does not belong to FEDRAMP.
683
Created On 08/16/24 07:24 AM - Last Modified 11/17/25 20:55 PM
Symptom
- "dscd.log" shows that Panorama referred to an incorrect DSS URL "app-registry-service.fed.apps.paloaltonetworks.us".
{"level":"info","time":"2024-08-07T11:51:07.395399736+09:00","message":"[CFG-DATA] DSS URL app-registry-service.fed.apps.paloaltonetworks.us--https://app-registry-service.fed.apps.paloaltonetworks.us/apps/directory_sync?fields=regions"}
- "app-registry-service.fed.apps.paloaltonetworks.us" is configured as cfg.dscd.url.
> show system state filter cfg.dscd.url
cfg.dscd.url: app-registry-service.fed.apps.paloaltonetworks.us
Environment
- Panorama Managed Prisma Access
- Cloud Identify Engine
- Panorama
Cause
Panorama referred to an incorrect DSS URL "app-registry-service.fed.apps.paloaltonetworks.us".
Resolution
- Update sdb cfg.dscd.url from "app-registry-service.fed.apps.paloaltonetworks.us" to "app-registry.appsvc.paloaltonetworks.com".
- In order to update sdb variables, we need root access, which can be performed by TAC only.