DPC 卡未在 PA-5450 防火墙上启动

DPC 卡未在 PA-5450 防火墙上启动

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Created On 07/26/24 18:44 PM - Last Modified 01/03/25 13:36 PM


Symptom


  • 使用CLI 命令“ show chamber 状态 slot sx ”(将 x 更改为插槽号)时,DPC 报告失败
  • 相应的NC卡也因DPC故障而断电。
admin@xxxx-xxx-fw5450a> show chassis status
Slot Component Card Status Config Status Disabled
..............
3 PA-5400-DPC-A Failure None
...............

admin@xxxx-xxx-fw5450a> show chassis status slot s3
............
3 PA-5400-DPC-A Failure None
Card Status: 'Failure'
Detail: Path montior failure - Max restarts attempted
..........

admin@bdcm-burn-fw50a> show chassis status slot s1 Slot Component Card Status Config Status Disabled 1 PA-5400-NC-A PowerOff None Card Status: 'PowerOff' Detail: Attempting to power down Slot 1 because the Logically Paired Slot 3 (PA-5400-DPC-A) went from Up state to Failure state. ...............



Environment


  • PA-5450 防火墙
  • 支持的 PAN OS
  • 数据平面卡 (DPC)
  • 网卡 (NC)


Cause


支持团队将调查原因。



Resolution


打开支持案例以进行进一步调查。



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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000Tp29CAC&lang=zh_CN&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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